BJCasino Privacy Policy — your data stays yours

1 Who This Policy Applies To

This Privacy Policy governs the BJCasino platform (bjcasino.click) Applies to all users — whether you are a registered member, a visitor, or anyone who accesses the platform in any capacity.

By creating an account or using the BJCasino platform, you agree to this Privacy Policy. We always aim to be clear about what information we collect and why.

2 What Information We Collect

BJCasino collects two types of information — what you provide directly, and what is generated automatically through your use of the platform.

What you provide directly:

• Full Name & Date of Birth
• Email Address & Mobile Number
• Mobile Banking Number (bKash, Nagad, Rocket)
• Password (stored in encrypted form — not visible to BJCasino staff)
• A copy of your National ID or passport for KYC verification (where applicable)

What is collected automatically:

• IP address and device type
• Browser and operating system information
• A log of where you went and how you spent your time on the platform
• Transaction history and gaming activity
• Preferences and session data collected via cookies

3 How Your Information Is Used

BJCasino uses your information solely for the following purposes:

• Account Management: For registration, login, and account verification processes.
• Payment Processing: For secure deposit and withdrawal transactions.
• Customer Support: To understand your issue and provide a solution.
• Personalization: To show you relevant offers and games based on your gaming preferences.
• Security: To detect fraud, account hacking, and irregular transactions.
• Legal Obligation: To comply with AML policies and international gaming regulations.
• Improvement: To analyze and improve the overall platform experience.

Your data is never passed to third parties for marketing purposes. BJCasino itself will not send you marketing messages without your consent.

4 Who Your Data Is Shared With

BJCasino does not sell your personal data to third parties. However, information may be shared in the following limited circumstances:

• Payment Providers: Minimal data is shared with bKash, Nagad, or Rocket to process transactions.
• Game Providers: Essential data is shared with studios such as Pragmatic Play or Evolution Gaming to facilitate gameplay.
• Legal Authorities: Data may be disclosed in response to a valid court order or lawful request from a law enforcement authority.
• Security Auditor: Third-party security experts may access data during system audits — however, they are bound by strict confidentiality agreements.

5 Cookies & Tracking Technologies

BJCasino uses cookies on the platform. Cookies are small text files stored in your browser. They remember your login status, save your preferences, and help the platform run more smoothly.

Cookies can be disabled through your browser settings, though doing so may limit certain platform features.

6 Data Retention Period

BJCasino does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of your active account and up to 5 years after closure (as required by legal obligations).
• Transaction Records: 7 years (as required by financial regulatory law).
• KYC Documents: 5 years after account closure.
• Gaming Logs: Automatically deleted after 2 years.
• Support Conversations: Deleted after 1 year.

7 Your Rights Over Your Data

As a registered member of BJCasino, you have the following rights:

• Right to Access: You can request to find out what information BJCasino holds about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can request that the use of your data be restricted to specific purposes.
• Right to a Copy: You can request a digital copy of your personal data.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, email us at support@bjcasino.click. We typically respond within 30 business days.

8 Security Measures

BJCasino uses multiple layers of security to protect your information:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• Encryption of data at rest — information stored on our servers is encrypted too.
• Two-factor authentication (2FA) — to prevent unauthorized access to your account.
• Firewall & Intrusion Detection System.
• Regular third-party security audits and penetration testing.
• Strict access controls and training in place for all staff.

9 Protection of Minors

BJCasino is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If we are notified that we hold data belonging to a minor, we will immediately delete that data and close the associated account. If you suspect your child is using BJCasino, please contact us at support@bjcasino.click right away.

10 Changes to This Policy

BJCasino reserves the right to update this Privacy Policy as needed. For significant changes:

• A notification will be sent to your registered email address.
• A clear notice will be posted on the platform.
• The date of any changes will be noted at the top of this page.

Continued use of the platform after any changes constitutes acceptance of the updated policy. For any questions, contact us at support@bjcasino.click.